Privacy Policy
We are committed to communicating with you in a professional manner and protecting your confidential information. We use the information you provide (e.g. name, address, phone number, email, agreement to receive newsletter/sales offers etc.) to contact you to share information about our (products/services). We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. This company does not sell, trade, or rent your personal information to others.
Unless you ask us not to, we may contact you via email in the future with news about our company or information about our services. If you subscribe to our newsletter, you may unsubscribe at any time, either by using the unsubscribe link on the newsletter or by contacting us via the email address given on our website.
Please contact us to correct or update information at any time.
(248) 607-7363
marc.urbanfloors@gmail.com
Logging and Cookies
When you browse our website, the following information about your visit is collected and stored: the computer's Internet Protocol (IP) address (a number automatically assigned to your computer when you access the Internet); the domain from which you access the Internet (for example: aol.com, for an America Online account), the website address from which you came to our site (for example: www.google.com, if you came by clicking a link from a Google search); the date and time you arrived at our site and how long you spent here; the name and version of your computer's operating system and browser Example: Chrome/FireFox; the pages you visited.
We also use “cookies” on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us further determine usage of our site and sources of site traffic, improve access to our site and identify repeat visitors.
Links
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites.
What Information is Collected:
We collect personal information including your name, email address, phone number, and any other details you provide through our website contact forms or in-store interactions.
How Data is Used:
The information you provide is used to respond to your inquiries, provide flooring quotes, schedule appointments, and send service-related and promotional communications.
SMS OPT In Details:
When you submit a form on our website and opt in to SMS, we collect your phone number to send you product updates, appointment reminders, promotional offers, and service communications from Urban Floors. Your phone number will not be sold, shared, or transferred to third parties for marketing purposes.
Cookie & Tracking Information:
Our website uses cookies and tracking technologies to improve user experience and analyze site traffic. By using our site, you consent to our use of cookies.
Data Security Practices:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
User Rights:
You have the right to opt out of SMS communications at any time by replying STOP to any message. You may also request to update or delete your personal information by contacting us directly.
No Sharing Statement:
Urban Floors does not sell, share, or rent your personal information, including your phone number, to third parties for marketing purposes. SMS opt-in data and consent will never be shared with any third party.
Terms of Service
Our SMS messaging program is intended for users who are 18 years of age or older. By opting in, you confirm that you are at least 18 years old. We do not knowingly collect information from individuals under 18.
Carrier Liability Disclaimer:
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates Disclosure:
Message and data rates may apply. Contact your wireless carrier for details about your plan.
Support Contact Information:
For help or questions regarding our SMS program, contact us through our website at www.myurbanfloors.com/contact or visit any of our Michigan showroom locations.
Opt-Out Instructions:
To opt out of SMS messages at any time, reply STOP to any message. You will receive one confirmation message and no further messages will be sent. To re-subscribe, reply START.
SMS Program Description:
Urban Floors operates an SMS messaging program to communicate with prospective and current customers. Messages may include flooring product updates, promotional offers, quote follow-ups, appointment reminders, and service communications. Message frequency varies.
